Saturday, January 19, 2008

Help Desk Hours Extended on Monday

The Chemical Security Assessment Tool web page again announces extended Help Desk Hours for people trying to Register and complete their Top Screen. The Saturday hours are the same as previously announced. They have added hours on Monday (a Federal holiday so it probably was not scheduled to be operating) from 7:00 a.m. to 7:00 p.m.


Again, DHS is experiencing an increased volume of requests for assistance on their Help Line. If you are experiencing difficulty getting through you need to be patient. Apparently lots of facilities have waited until the last minute to try to get their Top Screen completed.

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