Today the DHS Infrastructure Security Compliance Division (ISCD) updated the responses for three Frequently Asked Questions (FAQ) on the CFATS Knowledge Center. All three FAQs deal with Chemical-Terrorism Vulnerability Information (CVI) issues.
The three FAQ are:
#1606 I recently received an e-mail telling me there is a CSAT letter available for me to access and print. How do I go about accessing this letter?
#1763 Why are my Chemical-terrorism Vulnerability Information (CVI) documents and information located in my Chemical Security Assessment Tool (CSAT) account inaccessible?
Recently, ISCD changed the URL for the actual CVI training web site. This is reflected in the change to FAQ #516. As has been the case for a couple of years now the printed link shown in the FAQ is not the actual URL for the training web site; that URL is https://cvi.dhs.gov/dana-na/auth/url_61/welcome.cgi. Unfortunately, the CVI Training web page (linked to in FAQ #1606) has yet to be updated with the correct URL to the actual training site.
Both FAQ #1606 and #1763 deal with the need for synchronizing ones CSAT login and CVI authorization number. This is needed to allow access to CVI information available on the CSAT tool. You can either do this when you finish the CVI training or when you sign into the CSAT web site.
FAQ #1763 includes the very important note (and it should probably have been included in the response to FAQ #1606):
“Note: The email address from the CVI Authorized User training record must match the email address associated with the CSAT User Account in order to complete synchronization between the CVI and CSAT accounts.”
For people that may have moved around since they completed their CVI training this may cause something of a problem. There are two ways to resolve this, re-take the CVI training using the newer email address, or contacting the CFATS Help Desk ((866) 323-2957) for assistance.